Frequently Asked Question

1, How do I order on Lightkingdom-bicycle.com?

Ordering on www.lightkingdom-bicycle.com is easy and safe. Once you have found the item you would like to purchase, click on the "add to cart" button to place it in your Shopping bag. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.

 

2, Do you ship your merchandise worldwide? How long will it take for my order to be processed and delivered?

Yes, we will send our merchandise worldwide by international express mail, and it usually takes about 3-5 days to delivery.

 Once you have submitted the order, it will normally take 5-7 working days for us to process the order and please allow 3-5 working days for delivery via EMS Express Mail.

 

3, How much shipping will be charged for each order and how can I track my parcel online?

Find your zone and you will easy to get the amount of the shipping fee.

Zone 1: Hong Kong, Macao and Taiwan

Zone 2: Japan, South Korea, Singapore, Philippines

Zone 3: Australia

Zone 4: USA, UK(Britain), Germany, Italy, Spain, France, Canada

Zone 5: Russia

Zone 6: Malaysia, Indonesia, Vietnam, Thailand

Zone 7: New Zealand,Ireland,Austria,Belgium, Denmark,Finland,Luxembourg, Norway, Portugal,Sweden, Switzerland,Greece,Netherlands

Zone 8: South Africa, Argentina,Brazil,Chile,Colombia

Parcel Weight

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

First 500g

$15.00

$21.00

$23.00

$29.00

$36.00

$30.00

$39.00

$52.00

Additional 500g

$2.70

$4.10

$5.00

$7.00

$9.00

$7.50

$9.70

$17.80

The total weight of the parcel includes product weight, protection material weight, tape weight and carton weight.

 

 4.Graphic design on products?

We can do customer’s logo design, just mail to us with your clear request.

5. Which kind of online payment do we accept? 

We accept PayPal ,L/C,T/T,Western Union, We prefer Paypal first.